Telperion Solutions Group provides comprehensive IT support, management, and consulting services for small and midsized organizations. We help clients improve reliability, strengthen security, reduce costs, and use technology more effectively.
IT Support and Infrastructure
Desktop and Laptop Support
- Hardware and software troubleshooting
- Operating system maintenance and security updates
- Antivirus and security software management
- Desktop application support
Network and Wireless Support
- Local and wide-area network management
- Network optimization and problem resolution
- Internet, ISP, and VPN connectivity
- Wi-Fi design, installation, and interference troubleshooting
Server and Application Support
- Microsoft Windows and Linux servers
- File and application servers
- Application installation, maintenance, and security updates
- Custom reporting and application support
Data Backup and Disaster Recovery
- Backup planning, implementation, and management
- Disaster recovery and business continuity planning
- IT recovery coordination
- Hardware and software replacement assistance
Management and Consulting
IT Business Assessments
Evaluate computers, applications, networks, servers, security, costs, vendors, staffing, and active projects. Telperion identifies risks, inefficiencies, and opportunities for improvement, then provides clear recommendations and priorities.
Managed IT Operations
Outsource some or all of your organization’s IT operations, including help desk support, server and network administration, application support, vendor management, project coordination, and staffing.
IT Project Management
Define project requirements, establish ownership, select and coordinate vendors, and manage implementation to meet schedule, budget, and operational goals.
Business Process Improvement
Analyze workflows, identify opportunities for improvement, develop more efficient processes, implement solutions, train users, and measure results.
Custom Application Development
Design, develop, test, and implement custom business applications using modern development practices and AI-assisted tools. Telperion can rapidly transform an idea into a working application while providing documentation, integration support, and user training.
Success Stories
- Aspire of WNY: Reduced annual costs by more than $12,000 and helped secure over $260,000 in technology upgrades for its infrastructure.
- Suburban Adult Services: Reduced annual costs by more than $20,000 while improving connectivity between its Sardinia and Elma locations.
- Summit Educational Resources: Provided technology consulting for a new school, completed a major infrastructure upgrade, and reduced the organization’s IT budget.
- NIOGA Library System: Implemented a more secure and reliable network while reducing annual IT costs by more than $10,000.